From 756401a285c455c1471ac5477a0c2fc629500569 Mon Sep 17 00:00:00 2001 From: iamlewis Date: Mon, 11 May 2026 13:14:19 +0100 Subject: [PATCH] Add Privacy Policy and Terms of Service Add full Privacy Policy and Terms of Service pages for OpenFront (privacy-policy.html and terms-of-service.html). Documents include data collection, cookies, retention, international transfers, user rights, automated decision-making, safety/children rules, public profiles, conduct and fair-play rules, enforcement and appeals, liability and governing law. Pages are styled for the site and include a "Last Updated: 5/11/2026" timestamp to support legal/compliance needs. --- privacy-policy.html | 780 ++++++++++++++++++++++++++++++++++++++++++ terms-of-service.html | 493 ++++++++++++++++++++++++++ 2 files changed, 1273 insertions(+) create mode 100644 privacy-policy.html create mode 100644 terms-of-service.html diff --git a/privacy-policy.html b/privacy-policy.html new file mode 100644 index 000000000..b101ec307 --- /dev/null +++ b/privacy-policy.html @@ -0,0 +1,780 @@ + + + + + + OpenFront - Privacy Policy + + + +

Privacy Policy

+

Last Updated: 5/11/2026

+ +

+ This Privacy Policy explains how OpenFront ("we," "us," "our") collects, + uses, shares, and protects your personal information when you use our + Service. It also sets out your rights in relation to your personal + information and how to exercise them. +

+

+ By using our Service, you agree to the collection and use of information + in accordance with this Privacy Policy. This Privacy Policy should be read + alongside our + Terms of Service. +

+ +

1. Who We Are

+

The data controller responsible for your personal information is:

+

+ OpenFront LLC
+ c/o Northwest Registered Agent, Inc.
+ 2108 N Street, Suite N
+ Sacramento, CA 95816, United States
+ Email: legal@openfront.io +

+

+ Day-to-day operational support and certain processing activities are + carried out on our behalf by Wicked Sick Limited (a company registered in + England and Wales, company number 11117702), acting as our service + provider. +

+

+ If you are a resident of the European Economic Area or the United Kingdom, + you can also contact our designated representative in the relevant region + at legal@openfront.io. +

+ +

2. Scope and Definitions

+

+ In this Privacy Policy, the following terms have the meanings given below: +

+ + +

3. Information We Collect

+ +

3.1 Information you provide to us

+ + +

3.2 Information collected automatically

+ + +

3.3 Information from third parties

+ + +

3.4 Cookies and similar technologies

+

+ We use cookies and similar tracking technologies on our website. The + categories we use are: +

+ +

+ Where required by law, we will request your consent before placing + non-essential cookies. You can change your preferences at any time using + the cookie controls on our website. You can also configure your browser to + refuse cookies, although this may limit the functionality of the Service. +

+ +

4. How We Use Your Information and Our Legal Bases

+

+ If you are located in the European Economic Area, the United Kingdom, or + another jurisdiction that requires us to identify a legal basis for + processing your personal information, we rely on the legal bases set out + in the table below. +

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
PurposeLegal basis
+ Providing and maintaining the Service, including authentication, + matchmaking, gameplay, and account management + Performance of a contract (our Terms of Service)
+ Operating leaderboards and publicly displaying Player IDs, display + names, and gameplay statistics + + Performance of a contract; our legitimate interests in operating a + competitive multiplayer game +
+ Retaining and displaying a history of recent display names to deter + ban evasion, name spoofing, and impersonation + + Our legitimate interests in maintaining the integrity of the Service + and protecting our community +
+ Detecting, investigating, and acting on cheating, abuse, and other + breaches of our Terms of Service + + Our legitimate interests in maintaining a fair and safe environment + for all players; compliance with our legal obligations where + applicable +
Processing payments for purchasesPerformance of a contract
+ Responding to your support requests, appeals, and other + communications + + Performance of a contract; our legitimate interests in supporting + our users +
+ Sending optional marketing communications about new features, + events, and offers + Your consent (which you can withdraw at any time)
Operating analytics and improving the Service + Our legitimate interests in understanding how the Service is used; + your consent where required by applicable cookie law +
+ Complying with legal obligations and responding to lawful requests + from authorities + Compliance with a legal obligation
+ Defending or asserting legal claims and protecting our rights and + property + Our legitimate interests in protecting our business
+

+ Where we rely on legitimate interests, you have the right to object to + that processing (see Section 9). +

+ +

5. Public Profiles, Leaderboards, and Sharing

+ +

5.1 Public profiles and leaderboards

+

+ Some features of the Service are public by design. As described in Section + 7 of our Terms of Service, the following information may be displayed + publicly to other users and to non-users (including on the Website, + in-game, on Steam, on Crazy Games, in our Discord server, and on + third-party sites or applications that display OpenFront data): +

+ +

+ We retain and display a history of recent display names in order to deter + ban evasion, name spoofing, and impersonation, and to support fair play + enforcement. We rely on our legitimate interests as our legal basis for + this processing. +

+

+ Your email address, Discord ID, IP address, payment information, and any + other identifying or contact information that you have not chosen to + display in-game are not made public through this feature. +

+

+ If you would prefer that we display only your current name and not your + historical display names, please contact us at + support@openfront.io. We will + assess such requests on a case-by-case basis and reserve the right to + decline where retention of historical names is necessary for moderation, + anti-evasion, or anti-impersonation purposes. +

+ +

5.2 Discord

+

+ When you use our Discord bot, certain information is shared with Discord + as necessary for the bot's functionality. Discord's processing of your + information is governed by its own privacy policy. +

+ +

5.3 Distribution platforms (Steam, Crazy Games, and others)

+

+ When you access the Service through a third-party distribution platform, + that platform may collect and process information about you in accordance + with its own privacy policy. We exchange limited information with these + platforms as needed to authenticate you, deliver the Service, and report + aggregate engagement statistics. +

+ +

5.4 Payment processors

+

+ Payments for purchases made through our store are processed by Stripe, + Inc. ("Stripe"). Stripe acts as an independent data controller for payment + information you provide to it, in accordance with its own privacy policy. + We receive only limited transaction information from Stripe and do not + store full payment card details. +

+ +

5.5 Advertising

+

+ Advertising on certain parts of our Service is managed by Playwire LLC + ("Playwire"). Playwire and its partners may set cookies, web beacons, and + similar technologies on your device, and may collect information including + your IP address, device identifiers, browser information, and information + about your use of the Service, in order to deliver and measure + advertising. To learn more about the data Playwire collects and your + choices, please see + Playwire's privacy policy. Where required by law, we will obtain your consent before allowing + Playwire to set non-essential cookies. +

+ +

5.6 Other service providers

+

+ We use third-party service providers to help us operate the Service, + including hosting and infrastructure providers, analytics providers, + moderation tooling providers, email and communications providers, and + similar vendors. These providers process personal information on our + behalf and are contractually required to handle it in accordance with this + Privacy Policy and applicable law. +

+ +

5.7 Legal and safety disclosures

+

+ We may disclose your personal information where we believe in good faith + that doing so is necessary to: +

+ + +

5.8 Business transfers

+

+ If we are involved in a merger, acquisition, reorganisation, sale of + assets, financing, bankruptcy, or similar event, your personal information + may be transferred to the acquiring or successor party. We will provide + notice on this page before your personal information becomes subject to a + different privacy policy. +

+ +

5.9 With your consent

+

+ We may share your personal information for any other purpose with your + consent. +

+ +

6. Data Retention

+

+ We retain personal information only for as long as is necessary for the + purposes set out in this Privacy Policy, to comply with our legal + obligations, to resolve disputes, and to enforce our agreements. The + typical retention periods we apply are set out below; actual retention may + vary depending on the circumstances. +

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
Category of dataTypical retention period
Account and profile informationFor the life of your account, plus 12 months
Match history, statistics, and leaderboard data + For the life of your account; may be retained indefinitely in + aggregated or anonymised form +
Historical display names + Up to 12 months from the date the name was last used, unless a + longer period is required for moderation or enforcement +
+ Moderation records (warnings, suspensions, ban appeals + correspondence) + + Warnings: 24 months; suspensions and permanent bans: indefinitely + for the purpose of preventing evasion +
Support correspondence24 months from last contact
Marketing consent recordsFor as long as your account is active, plus 24 months
Payment and tax recordsAs required by applicable tax law (typically 6–7 years)
Cookie consent records12 months
Server logs and diagnostic data + Up to 90 days, except where retained longer for security + investigations +
+ +

7. International Data Transfers

+

+ OpenFront LLC is based in the United States. Some of our service providers + are also based outside your country of residence. Your personal + information may therefore be transferred to, and processed in, countries + other than the country in which you are located, including countries that + may not provide the same level of data protection as your home country. +

+

+ Where we transfer personal information of users in the United Kingdom or + the European Economic Area to countries that have not been designated as + providing an adequate level of protection, we rely on appropriate + safeguards as required by applicable law, including the European + Commission's Standard Contractual Clauses, the UK International Data + Transfer Agreement or Addendum, or another lawful transfer mechanism. +

+

+ You can request further information about these safeguards by contacting + us at legal@openfront.io. +

+ +

8. Security

+

+ We use commercially reasonable technical and organisational measures to + protect personal information from loss, misuse, and unauthorised access, + disclosure, alteration, and destruction. However, no method of + transmission over the internet or method of electronic storage is 100% + secure, and we cannot guarantee the absolute security of your information. +

+

+ In the event of a personal data breach that is likely to result in a risk + to the rights and freedoms of affected individuals, we will notify the + relevant supervisory authority and, where required, affected individuals, + in accordance with applicable law. +

+ +

9. Your Rights

+ +

9.1 Rights available to all users

+

+ You may contact us at any time at + support@openfront.io to: +

+ +

+ Please note that we may need to retain certain information where we have a + legal obligation or other lawful basis to do so (for example, to maintain + enforcement records to prevent ban evasion). +

+ +

+ 9.2 Additional rights for users in the UK and the European Economic Area +

+

+ If you are located in the United Kingdom or the European Economic Area, + you have the following rights under the UK GDPR or EU GDPR (as + applicable): +

+ + +

9.3 Additional rights for California residents

+

+ If you are a California resident, you have the following rights under the + California Consumer Privacy Act, as amended by the California Privacy + Rights Act ("CCPA"): +

+ +

+ To exercise any of these rights, please contact us at + support@openfront.io. We may + need to verify your identity before responding. You may also designate an + authorised agent to make a request on your behalf. +

+ +

10. Automated Decision-Making

+

+ Some processes within the Service involve a degree of automated + decision-making, including: +

+ +

+ Decisions with significant consequences for you — in particular, permanent + account bans for serious or repeated breaches — are subject to human + review where you appeal an enforcement action in accordance with Section + 6.9 of our Terms of Service. If you believe an enforcement action against + your account was the result of solely automated processing and you wish to + request human review, please contact us at + support@openfront.io. +

+ +

11. Children's Privacy

+

+ You must be at least 13 years old to use our Service, or at least 16 years + old if you are a resident of the European Economic Area, the United + Kingdom, or another jurisdiction that requires a higher minimum age for + the processing of personal data, unless local law provides for a lower age + of digital consent. +

+

+ We do not knowingly collect personal information from anyone below the + applicable minimum age. If you are a parent or guardian and you believe + that your child has provided us with personal information, please contact + us at + support@openfront.io. If we + become aware that we have collected personal information from a user below + the applicable minimum age, we will take reasonable steps to delete that + information and terminate the account. +

+ +

12. Third-Party Links

+

+ Our Service may contain links to third-party websites and services that + are not operated by us. We are not responsible for the privacy practices + or content of those third parties. We encourage you to review the privacy + policy of every site and service you visit. +

+ +

13. Changes to This Privacy Policy

+

+ We may update this Privacy Policy from time to time. If we make material + changes, we will provide reasonable notice, which may include posting a + notice on the Service, updating the "Last Updated" date at the top of this + Privacy Policy, or, where appropriate, contacting you by email. We + encourage you to review this Privacy Policy periodically. +

+ +

14. Contact Us

+

+ If you have any questions about this Privacy Policy or wish to exercise + any of your rights, you can contact us at: +

+ General privacy enquiries: + support@openfront.io +
+ Legal enquiries: + legal@openfront.io +

+ OpenFront LLC
+ c/o Northwest Registered Agent, Inc.
+ 2108 N Street, Suite N
+ Sacramento, CA 95816, United States +

+ +
+

+ By using our Service, you acknowledge that you have read and understood + this Privacy Policy. +

+
+ + diff --git a/terms-of-service.html b/terms-of-service.html new file mode 100644 index 000000000..01f126bf8 --- /dev/null +++ b/terms-of-service.html @@ -0,0 +1,493 @@ + + + + + + OpenFront - Terms of Service + + + +

Terms of Service

+

Last Updated: 5/11/2026

+ +

1. Introduction

+

+ Welcome to OpenFront ("we," "our," "us"). These Terms of Service ("Terms") + govern your access to and use of our website at https://openfront.io, our + game clients distributed via Steam, Crazy Games, and other platforms, and + our Discord bot (collectively, the "Service"). By accessing or using our + Service, you agree to be bound by these Terms. +

+ +

2. Definitions

+ + +

3. Eligibility

+

+ You must be at least 13 years old to use our Service. If you are a + resident of the European Economic Area, the United Kingdom, or any other + jurisdiction that requires a higher minimum age for the processing of + personal data, you must be at least 16 years old, unless local law + provides for a lower age of digital consent (in which case you must meet + that age). +

+

+ By using the Service, you represent and warrant that you meet these age + requirements and that you have the legal capacity to enter into these + Terms. If we become aware that we have collected personal information from + a user below the applicable minimum age, we will take reasonable steps to + delete that information and terminate the account. +

+ +

4. Account Registration and Discord Integration

+

+ Our Service uses Discord for authentication. By accessing or using our + Service, you authorize us to access certain Discord account information, + including but not limited to your Discord ID, username, avatar, email + address, and Discord server memberships. +

+

+ You are responsible for maintaining the confidentiality of your Discord + account credentials and for all activities that occur under your account. + You agree to immediately notify us of any unauthorized use of your + account. +

+ +

5. User Conduct

+

When using our Service, you agree not to:

+ + +

6. Fair Play and Competitive Integrity

+

+ OpenFront is a competitive multiplayer game and we take competitive + integrity seriously. In addition to the conduct rules in Section 5, you + agree not to engage in any of the following behaviours: +

+ +

6.1 Offensive usernames and identifiers

+

+ You may not use any username, clan tag, flag, custom pattern, or other + identifier displayed in the Service that is hateful, harassing, + discriminatory, sexually explicit, threatening, that glorifies violence or + self-harm, that impersonates another person or entity (including OpenFront + staff, moderators, or well-known players), that promotes illegal activity, + or that is otherwise offensive. We reserve the right to force-rename + accounts, remove or revoke cosmetic items, or suspend accounts at our sole + discretion, with or without prior notice, where we consider an identifier + to fall within this prohibition. +

+ +

6.2 Teaming and collusion in Free-for-All modes

+

+ In any FFA mode, you may not coordinate with other players to gain a + competitive advantage. Prohibited behaviour includes, without limitation: +

+ +

+ In-game diplomacy — including truces, non-aggression, and betrayal — + negotiated during the course of a single match using in-game mechanics is + a normal part of OpenFront and is not prohibited. The prohibition in this + section is directed at sustained, pre-arranged, or externally-coordinated + play that defeats the purpose of an FFA mode. +

+ +

6.3 Multi-accounting

+

+ You may not create, control, or use more than one account to participate + in the same match, to manipulate matchmaking, to evade a ban or other + moderation action, or otherwise to circumvent these Terms. +

+ +

6.4 Rating and ranking manipulation

+

+ You may not engage in win-trading, account boosting, intentional losses + ("throwing"), queue dodging, or any other behaviour designed to manipulate + competitive rankings, leaderboards, tournament results, or matchmaking, + whether for yourself or for another player. +

+ +

6.5 Cheating and unauthorised modifications

+

+ You may not use, develop, distribute, or promote any cheat, bot, macro, + automation tool, modified client, memory editor, packet manipulation tool, + or any third-party software or technique that provides an unfair gameplay + advantage or alters the intended behaviour of the game. +

+ +

6.6 Exploits

+

+ You may not knowingly exploit any bug, glitch, or unintended behaviour in + the Service. Suspected bugs must be reported to us privately via our + official GitHub repository or Discord server rather than exploited or + publicly weaponised. +

+ +

6.7 Disruptive play

+

+ You may not engage in sustained behaviour intended to ruin the experience + for other players, including griefing, spawn-camping in violation of mode + rules, intentional AFK or idle play, chat spam, or coordinated harassment + of specific players. +

+ +

6.8 Enforcement

+

+ We may, at our sole discretion and with or without prior notice, take any + of the following actions in response to a breach of these Terms, including + the rules in this Section 6: issue a warning; temporarily suspend an + account; permanently ban an account; force-rename an account; revoke, + remove, or refuse to deliver cosmetic items; reset or remove statistics, + ratings, or leaderboard entries; or take any other corrective action we + consider appropriate. +

+

+ Enforcement actions may apply across all accounts that we reasonably + believe are controlled by, or operated on behalf of, the same person, and + across all platforms on which OpenFront is distributed (including the + website, Steam, Crazy Games, our Discord server, and our Discord bot). + Severe violations — including but not limited to cheating, the use or + distribution of unauthorised modifications, repeated offences after prior + warnings, or any behaviour that endangers minors — may result in an + immediate permanent ban without prior warning. +

+ +

6.9 Appeals

+

+ If you believe an enforcement action against your account was made in + error, you may contact us at support@openfront.io within 30 days of the + action. We will review appeals in good faith but reserve the right to + maintain or modify any enforcement action at our sole discretion. We do + not commit to a specific response timeframe and our decision on an appeal + is final. +

+ +

7. Public Profiles, Leaderboards and Display Names

+

+ Some features of the Service are public by design. By using the Service, + you acknowledge and agree that the following information may be displayed + publicly to other users and to non-users (including on the Website, + in-game, on Steam, on Crazy Games, in our Discord server, and on + third-party sites or applications that display OpenFront data): +

+ +

+ Your email address, Discord ID, IP address, payment information, and any + other identifying or contact information that you have not chosen to + display in-game will not be exposed publicly through this feature. +

+

+ Display names remain subject to Section 6.1. We may force-rename, hide, or + replace display names that breach that section, and we may retain a record + of removed display names internally for moderation and enforcement + purposes. +

+

+ If you do not wish to have your historical display names shown publicly + and would like to request that we display only your current name, please + contact us at support@openfront.io. We will assess such requests on a + case-by-case basis and reserve the right to decline where retention of + historical names is necessary for moderation, anti-evasion, or + anti-impersonation purposes. +

+ +

8. Data Collection and Privacy

+

+ We collect and process personal information as described in our Privacy + Policy, which is incorporated by reference into these Terms. By using our + Service, you consent to our data practices as described in our Privacy + Policy, including our collection, use, and sharing of your information. +

+ +

9. Content and Intellectual Property

+

+ All content available through our Service, including but not limited to + text, graphics, logos, icons, images, audio clips, and software, is the + property of OpenFront or our licensors and is protected by copyright, + trademark, and other intellectual property laws. +

+ +

10. User-Generated Content

+

+ You retain ownership of any content you submit, post, or display on or + through our Service ("User Content"). By submitting User Content, you + grant us a worldwide, non-exclusive, royalty-free license to use, copy, + modify, create derivative works based on, distribute, publicly display, + and publicly perform your User Content in connection with operating and + providing our Service. +

+

+ You represent and warrant that you have all rights necessary to submit + your User Content and to grant the licence above, and that your User + Content does not infringe the intellectual property, privacy, or other + rights of any third party and does not breach Sections 5 or 6 of these + Terms. +

+ +

11. Service Modifications and Availability

+

+ We reserve the right to modify, suspend, or discontinue the Service (or + any part thereof) at any time, with or without notice. We will not be + liable to you or to any third party for any modification, suspension, or + discontinuance of the Service. +

+

+ We do not guarantee that our Service will be available at all times. We + may experience hardware, software, or other problems or need to perform + maintenance related to the Service, resulting in interruptions, delays, or + errors. +

+ +

12. Limitation of Liability

+

+ To the maximum extent permitted by law, OpenFront and its affiliates, + officers, employees, agents, partners, and licensors will not be liable + for any indirect, incidental, special, consequential, or punitive damages, + including without limitation, loss of profits, data, use, goodwill, or + other intangible losses, resulting from: +

+ +

+ In no event shall our aggregate liability for all claims relating to the + Service exceed one hundred dollars ($100). +

+ +

13. Disclaimer of Warranties

+

+ The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any + warranty of any kind, whether express or implied. We expressly disclaim + all warranties of any kind, whether express or implied, including but not + limited to the implied warranties of merchantability, fitness for a + particular purpose, and non-infringement. +

+ +

14. Discord's Terms and Conditions

+

+ Your use of Discord's services is also governed by Discord's Terms of + Service and Privacy Policy. Our Service does not override or modify any + terms and conditions that govern your use of Discord's services. +

+ +

15. Termination

+

+ We may terminate or suspend your access to the Service immediately, + without prior notice or liability, for any reason whatsoever, including + without limitation if you breach these Terms. +

+

+ A termination or suspension under this Section 15 may, at our sole + discretion, extend to all accounts and platforms that we reasonably + believe are controlled by, or operated on behalf of, the same person, and + to associated cosmetic items, statistics, ratings, and leaderboard + entries. +

+ +

16. Changes to Terms

+

+ We reserve the right to modify or replace these Terms at any time. If a + revision is material, we will try to provide at least 30 days' notice + prior to any new terms taking effect. What constitutes a material change + will be determined at our sole discretion. +

+

+ By continuing to access or use our Service after those revisions become + effective, you agree to be bound by the revised terms. +

+ +

17. Governing Law

+

+ These Terms shall be governed and construed in accordance with the laws of + California, without regard to its conflict of law provisions. +

+ +

18. Severability

+

+ If any provision of these Terms is held to be invalid, illegal, or + unenforceable by a court of competent jurisdiction, that provision shall + be modified to the minimum extent necessary to make it enforceable, or, if + it cannot be so modified, shall be severed from these Terms. The remaining + provisions shall continue in full force and effect. +

+ +

19. Entire Agreement

+

+ These Terms, together with our Privacy Policy and any other policies + expressly incorporated by reference, constitute the entire agreement + between you and OpenFront with respect to the Service and supersede any + prior or contemporaneous agreements, communications, or understandings, + whether written or oral, relating to the Service. +

+ +

20. Contact Us

+

+ If you have any questions about these Terms, please contact us at: +
+ legal@openfront.io +

+ To appeal an enforcement action, please contact: +
+ support@openfront.io +

+ OpenFront LLC
+ c/o Northwest Registered Agent, Inc.
+ 2108 N Street, Suite N
+ Sacramento, CA 95816, United States +

+ +
+

+ By using our Service, you acknowledge that you have read and understood + these Terms and agree to be bound by them. +

+
+ +