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+ + +Last Updated: 5/11/2026
+ ++ This Privacy Policy explains how OpenFront ("we," "us," "our") collects, + uses, shares, and protects your personal information when you use our + Service. It also sets out your rights in relation to your personal + information and how to exercise them. +
++ By using our Service, you agree to the collection and use of information + in accordance with this Privacy Policy. This Privacy Policy should be read + alongside our + Terms of Service. +
+ +The data controller responsible for your personal information is:
+
+ OpenFront LLC
+ c/o Northwest Registered Agent, Inc.
+ 2108 N Street, Suite N
+ Sacramento, CA 95816, United States
+ Email: legal@openfront.io
+
+ Day-to-day operational support and certain processing activities are + carried out on our behalf by Wicked Sick Limited (a company registered in + England and Wales, company number 11117702), acting as our service + provider. +
++ If you are a resident of the European Economic Area or the United Kingdom, + you can also contact our designated representative in the relevant region + at legal@openfront.io. +
+ ++ In this Privacy Policy, the following terms have the meanings given below: +
++ We use cookies and similar tracking technologies on our website. The + categories we use are: +
++ Where required by law, we will request your consent before placing + non-essential cookies. You can change your preferences at any time using + the cookie controls on our website. You can also configure your browser to + refuse cookies, although this may limit the functionality of the Service. +
+ ++ If you are located in the European Economic Area, the United Kingdom, or + another jurisdiction that requires us to identify a legal basis for + processing your personal information, we rely on the legal bases set out + in the table below. +
+| Purpose | +Legal basis | +
|---|---|
| + Providing and maintaining the Service, including authentication, + matchmaking, gameplay, and account management + | +Performance of a contract (our Terms of Service) | +
| + Operating leaderboards and publicly displaying Player IDs, display + names, and gameplay statistics + | ++ Performance of a contract; our legitimate interests in operating a + competitive multiplayer game + | +
| + Retaining and displaying a history of recent display names to deter + ban evasion, name spoofing, and impersonation + | ++ Our legitimate interests in maintaining the integrity of the Service + and protecting our community + | +
| + Detecting, investigating, and acting on cheating, abuse, and other + breaches of our Terms of Service + | ++ Our legitimate interests in maintaining a fair and safe environment + for all players; compliance with our legal obligations where + applicable + | +
| Processing payments for purchases | +Performance of a contract | +
| + Responding to your support requests, appeals, and other + communications + | ++ Performance of a contract; our legitimate interests in supporting + our users + | +
| + Sending optional marketing communications about new features, + events, and offers + | +Your consent (which you can withdraw at any time) | +
| Operating analytics and improving the Service | ++ Our legitimate interests in understanding how the Service is used; + your consent where required by applicable cookie law + | +
| + Complying with legal obligations and responding to lawful requests + from authorities + | +Compliance with a legal obligation | +
| + Defending or asserting legal claims and protecting our rights and + property + | +Our legitimate interests in protecting our business | +
+ Where we rely on legitimate interests, you have the right to object to + that processing (see Section 9). +
+ ++ Some features of the Service are public by design. As described in Section + 7 of our Terms of Service, the following information may be displayed + publicly to other users and to non-users (including on the Website, + in-game, on Steam, on Crazy Games, in our Discord server, and on + third-party sites or applications that display OpenFront data): +
++ We retain and display a history of recent display names in order to deter + ban evasion, name spoofing, and impersonation, and to support fair play + enforcement. We rely on our legitimate interests as our legal basis for + this processing. +
++ Your email address, Discord ID, IP address, payment information, and any + other identifying or contact information that you have not chosen to + display in-game are not made public through this feature. +
++ If you would prefer that we display only your current name and not your + historical display names, please contact us at + support@openfront.io. We will + assess such requests on a case-by-case basis and reserve the right to + decline where retention of historical names is necessary for moderation, + anti-evasion, or anti-impersonation purposes. +
+ ++ When you use our Discord bot, certain information is shared with Discord + as necessary for the bot's functionality. Discord's processing of your + information is governed by its own privacy policy. +
+ ++ When you access the Service through a third-party distribution platform, + that platform may collect and process information about you in accordance + with its own privacy policy. We exchange limited information with these + platforms as needed to authenticate you, deliver the Service, and report + aggregate engagement statistics. +
+ ++ Payments for purchases made through our store are processed by Stripe, + Inc. ("Stripe"). Stripe acts as an independent data controller for payment + information you provide to it, in accordance with its own privacy policy. + We receive only limited transaction information from Stripe and do not + store full payment card details. +
+ ++ Advertising on certain parts of our Service is managed by Playwire LLC + ("Playwire"). Playwire and its partners may set cookies, web beacons, and + similar technologies on your device, and may collect information including + your IP address, device identifiers, browser information, and information + about your use of the Service, in order to deliver and measure + advertising. To learn more about the data Playwire collects and your + choices, please see + Playwire's privacy policy. Where required by law, we will obtain your consent before allowing + Playwire to set non-essential cookies. +
+ ++ We use third-party service providers to help us operate the Service, + including hosting and infrastructure providers, analytics providers, + moderation tooling providers, email and communications providers, and + similar vendors. These providers process personal information on our + behalf and are contractually required to handle it in accordance with this + Privacy Policy and applicable law. +
+ ++ We may disclose your personal information where we believe in good faith + that doing so is necessary to: +
++ If we are involved in a merger, acquisition, reorganisation, sale of + assets, financing, bankruptcy, or similar event, your personal information + may be transferred to the acquiring or successor party. We will provide + notice on this page before your personal information becomes subject to a + different privacy policy. +
+ ++ We may share your personal information for any other purpose with your + consent. +
+ ++ We retain personal information only for as long as is necessary for the + purposes set out in this Privacy Policy, to comply with our legal + obligations, to resolve disputes, and to enforce our agreements. The + typical retention periods we apply are set out below; actual retention may + vary depending on the circumstances. +
+| Category of data | +Typical retention period | +
|---|---|
| Account and profile information | +For the life of your account, plus 12 months | +
| Match history, statistics, and leaderboard data | ++ For the life of your account; may be retained indefinitely in + aggregated or anonymised form + | +
| Historical display names | ++ Up to 12 months from the date the name was last used, unless a + longer period is required for moderation or enforcement + | +
| + Moderation records (warnings, suspensions, ban appeals + correspondence) + | ++ Warnings: 24 months; suspensions and permanent bans: indefinitely + for the purpose of preventing evasion + | +
| Support correspondence | +24 months from last contact | +
| Marketing consent records | +For as long as your account is active, plus 24 months | +
| Payment and tax records | +As required by applicable tax law (typically 6–7 years) | +
| Cookie consent records | +12 months | +
| Server logs and diagnostic data | ++ Up to 90 days, except where retained longer for security + investigations + | +
+ OpenFront LLC is based in the United States. Some of our service providers + are also based outside your country of residence. Your personal + information may therefore be transferred to, and processed in, countries + other than the country in which you are located, including countries that + may not provide the same level of data protection as your home country. +
++ Where we transfer personal information of users in the United Kingdom or + the European Economic Area to countries that have not been designated as + providing an adequate level of protection, we rely on appropriate + safeguards as required by applicable law, including the European + Commission's Standard Contractual Clauses, the UK International Data + Transfer Agreement or Addendum, or another lawful transfer mechanism. +
++ You can request further information about these safeguards by contacting + us at legal@openfront.io. +
+ ++ We use commercially reasonable technical and organisational measures to + protect personal information from loss, misuse, and unauthorised access, + disclosure, alteration, and destruction. However, no method of + transmission over the internet or method of electronic storage is 100% + secure, and we cannot guarantee the absolute security of your information. +
++ In the event of a personal data breach that is likely to result in a risk + to the rights and freedoms of affected individuals, we will notify the + relevant supervisory authority and, where required, affected individuals, + in accordance with applicable law. +
+ ++ You may contact us at any time at + support@openfront.io to: +
++ Please note that we may need to retain certain information where we have a + legal obligation or other lawful basis to do so (for example, to maintain + enforcement records to prevent ban evasion). +
+ ++ If you are located in the United Kingdom or the European Economic Area, + you have the following rights under the UK GDPR or EU GDPR (as + applicable): +
++ If you are a California resident, you have the following rights under the + California Consumer Privacy Act, as amended by the California Privacy + Rights Act ("CCPA"): +
++ To exercise any of these rights, please contact us at + support@openfront.io. We may + need to verify your identity before responding. You may also designate an + authorised agent to make a request on your behalf. +
+ ++ Some processes within the Service involve a degree of automated + decision-making, including: +
++ Decisions with significant consequences for you — in particular, permanent + account bans for serious or repeated breaches — are subject to human + review where you appeal an enforcement action in accordance with Section + 6.9 of our Terms of Service. If you believe an enforcement action against + your account was the result of solely automated processing and you wish to + request human review, please contact us at + support@openfront.io. +
+ ++ You must be at least 13 years old to use our Service, or at least 16 years + old if you are a resident of the European Economic Area, the United + Kingdom, or another jurisdiction that requires a higher minimum age for + the processing of personal data, unless local law provides for a lower age + of digital consent. +
++ We do not knowingly collect personal information from anyone below the + applicable minimum age. If you are a parent or guardian and you believe + that your child has provided us with personal information, please contact + us at + support@openfront.io. If we + become aware that we have collected personal information from a user below + the applicable minimum age, we will take reasonable steps to delete that + information and terminate the account. +
+ ++ Our Service may contain links to third-party websites and services that + are not operated by us. We are not responsible for the privacy practices + or content of those third parties. We encourage you to review the privacy + policy of every site and service you visit. +
+ ++ We may update this Privacy Policy from time to time. If we make material + changes, we will provide reasonable notice, which may include posting a + notice on the Service, updating the "Last Updated" date at the top of this + Privacy Policy, or, where appropriate, contacting you by email. We + encourage you to review this Privacy Policy periodically. +
+ +
+ If you have any questions about this Privacy Policy or wish to exercise
+ any of your rights, you can contact us at:
+
+ General privacy enquiries:
+ support@openfront.io
+
+ Legal enquiries:
+ legal@openfront.io
+
+ OpenFront LLC
+ c/o Northwest Registered Agent, Inc.
+ 2108 N Street, Suite N
+ Sacramento, CA 95816, United States
+
Last Updated: 5/11/2026
+ ++ Welcome to OpenFront ("we," "our," "us"). These Terms of Service ("Terms") + govern your access to and use of our website at https://openfront.io, our + game clients distributed via Steam, Crazy Games, and other platforms, and + our Discord bot (collectively, the "Service"). By accessing or using our + Service, you agree to be bound by these Terms. +
+ ++ You must be at least 13 years old to use our Service. If you are a + resident of the European Economic Area, the United Kingdom, or any other + jurisdiction that requires a higher minimum age for the processing of + personal data, you must be at least 16 years old, unless local law + provides for a lower age of digital consent (in which case you must meet + that age). +
++ By using the Service, you represent and warrant that you meet these age + requirements and that you have the legal capacity to enter into these + Terms. If we become aware that we have collected personal information from + a user below the applicable minimum age, we will take reasonable steps to + delete that information and terminate the account. +
+ ++ Our Service uses Discord for authentication. By accessing or using our + Service, you authorize us to access certain Discord account information, + including but not limited to your Discord ID, username, avatar, email + address, and Discord server memberships. +
++ You are responsible for maintaining the confidentiality of your Discord + account credentials and for all activities that occur under your account. + You agree to immediately notify us of any unauthorized use of your + account. +
+ +When using our Service, you agree not to:
++ OpenFront is a competitive multiplayer game and we take competitive + integrity seriously. In addition to the conduct rules in Section 5, you + agree not to engage in any of the following behaviours: +
+ ++ You may not use any username, clan tag, flag, custom pattern, or other + identifier displayed in the Service that is hateful, harassing, + discriminatory, sexually explicit, threatening, that glorifies violence or + self-harm, that impersonates another person or entity (including OpenFront + staff, moderators, or well-known players), that promotes illegal activity, + or that is otherwise offensive. We reserve the right to force-rename + accounts, remove or revoke cosmetic items, or suspend accounts at our sole + discretion, with or without prior notice, where we consider an identifier + to fall within this prohibition. +
+ ++ In any FFA mode, you may not coordinate with other players to gain a + competitive advantage. Prohibited behaviour includes, without limitation: +
++ In-game diplomacy — including truces, non-aggression, and betrayal — + negotiated during the course of a single match using in-game mechanics is + a normal part of OpenFront and is not prohibited. The prohibition in this + section is directed at sustained, pre-arranged, or externally-coordinated + play that defeats the purpose of an FFA mode. +
+ ++ You may not create, control, or use more than one account to participate + in the same match, to manipulate matchmaking, to evade a ban or other + moderation action, or otherwise to circumvent these Terms. +
+ ++ You may not engage in win-trading, account boosting, intentional losses + ("throwing"), queue dodging, or any other behaviour designed to manipulate + competitive rankings, leaderboards, tournament results, or matchmaking, + whether for yourself or for another player. +
+ ++ You may not use, develop, distribute, or promote any cheat, bot, macro, + automation tool, modified client, memory editor, packet manipulation tool, + or any third-party software or technique that provides an unfair gameplay + advantage or alters the intended behaviour of the game. +
+ ++ You may not knowingly exploit any bug, glitch, or unintended behaviour in + the Service. Suspected bugs must be reported to us privately via our + official GitHub repository or Discord server rather than exploited or + publicly weaponised. +
+ ++ You may not engage in sustained behaviour intended to ruin the experience + for other players, including griefing, spawn-camping in violation of mode + rules, intentional AFK or idle play, chat spam, or coordinated harassment + of specific players. +
+ ++ We may, at our sole discretion and with or without prior notice, take any + of the following actions in response to a breach of these Terms, including + the rules in this Section 6: issue a warning; temporarily suspend an + account; permanently ban an account; force-rename an account; revoke, + remove, or refuse to deliver cosmetic items; reset or remove statistics, + ratings, or leaderboard entries; or take any other corrective action we + consider appropriate. +
++ Enforcement actions may apply across all accounts that we reasonably + believe are controlled by, or operated on behalf of, the same person, and + across all platforms on which OpenFront is distributed (including the + website, Steam, Crazy Games, our Discord server, and our Discord bot). + Severe violations — including but not limited to cheating, the use or + distribution of unauthorised modifications, repeated offences after prior + warnings, or any behaviour that endangers minors — may result in an + immediate permanent ban without prior warning. +
+ ++ If you believe an enforcement action against your account was made in + error, you may contact us at support@openfront.io within 30 days of the + action. We will review appeals in good faith but reserve the right to + maintain or modify any enforcement action at our sole discretion. We do + not commit to a specific response timeframe and our decision on an appeal + is final. +
+ ++ Some features of the Service are public by design. By using the Service, + you acknowledge and agree that the following information may be displayed + publicly to other users and to non-users (including on the Website, + in-game, on Steam, on Crazy Games, in our Discord server, and on + third-party sites or applications that display OpenFront data): +
++ Your email address, Discord ID, IP address, payment information, and any + other identifying or contact information that you have not chosen to + display in-game will not be exposed publicly through this feature. +
++ Display names remain subject to Section 6.1. We may force-rename, hide, or + replace display names that breach that section, and we may retain a record + of removed display names internally for moderation and enforcement + purposes. +
++ If you do not wish to have your historical display names shown publicly + and would like to request that we display only your current name, please + contact us at support@openfront.io. We will assess such requests on a + case-by-case basis and reserve the right to decline where retention of + historical names is necessary for moderation, anti-evasion, or + anti-impersonation purposes. +
+ ++ We collect and process personal information as described in our Privacy + Policy, which is incorporated by reference into these Terms. By using our + Service, you consent to our data practices as described in our Privacy + Policy, including our collection, use, and sharing of your information. +
+ ++ All content available through our Service, including but not limited to + text, graphics, logos, icons, images, audio clips, and software, is the + property of OpenFront or our licensors and is protected by copyright, + trademark, and other intellectual property laws. +
+ ++ You retain ownership of any content you submit, post, or display on or + through our Service ("User Content"). By submitting User Content, you + grant us a worldwide, non-exclusive, royalty-free license to use, copy, + modify, create derivative works based on, distribute, publicly display, + and publicly perform your User Content in connection with operating and + providing our Service. +
++ You represent and warrant that you have all rights necessary to submit + your User Content and to grant the licence above, and that your User + Content does not infringe the intellectual property, privacy, or other + rights of any third party and does not breach Sections 5 or 6 of these + Terms. +
+ ++ We reserve the right to modify, suspend, or discontinue the Service (or + any part thereof) at any time, with or without notice. We will not be + liable to you or to any third party for any modification, suspension, or + discontinuance of the Service. +
++ We do not guarantee that our Service will be available at all times. We + may experience hardware, software, or other problems or need to perform + maintenance related to the Service, resulting in interruptions, delays, or + errors. +
+ ++ To the maximum extent permitted by law, OpenFront and its affiliates, + officers, employees, agents, partners, and licensors will not be liable + for any indirect, incidental, special, consequential, or punitive damages, + including without limitation, loss of profits, data, use, goodwill, or + other intangible losses, resulting from: +
++ In no event shall our aggregate liability for all claims relating to the + Service exceed one hundred dollars ($100). +
+ ++ The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any + warranty of any kind, whether express or implied. We expressly disclaim + all warranties of any kind, whether express or implied, including but not + limited to the implied warranties of merchantability, fitness for a + particular purpose, and non-infringement. +
+ ++ Your use of Discord's services is also governed by Discord's Terms of + Service and Privacy Policy. Our Service does not override or modify any + terms and conditions that govern your use of Discord's services. +
+ ++ We may terminate or suspend your access to the Service immediately, + without prior notice or liability, for any reason whatsoever, including + without limitation if you breach these Terms. +
++ A termination or suspension under this Section 15 may, at our sole + discretion, extend to all accounts and platforms that we reasonably + believe are controlled by, or operated on behalf of, the same person, and + to associated cosmetic items, statistics, ratings, and leaderboard + entries. +
+ ++ We reserve the right to modify or replace these Terms at any time. If a + revision is material, we will try to provide at least 30 days' notice + prior to any new terms taking effect. What constitutes a material change + will be determined at our sole discretion. +
++ By continuing to access or use our Service after those revisions become + effective, you agree to be bound by the revised terms. +
+ ++ These Terms shall be governed and construed in accordance with the laws of + California, without regard to its conflict of law provisions. +
+ ++ If any provision of these Terms is held to be invalid, illegal, or + unenforceable by a court of competent jurisdiction, that provision shall + be modified to the minimum extent necessary to make it enforceable, or, if + it cannot be so modified, shall be severed from these Terms. The remaining + provisions shall continue in full force and effect. +
+ ++ These Terms, together with our Privacy Policy and any other policies + expressly incorporated by reference, constitute the entire agreement + between you and OpenFront with respect to the Service and supersede any + prior or contemporaneous agreements, communications, or understandings, + whether written or oral, relating to the Service. +
+ +
+ If you have any questions about these Terms, please contact us at:
+
+ legal@openfront.io
+
+ To appeal an enforcement action, please contact:
+
+ support@openfront.io
+
+ OpenFront LLC
+ c/o Northwest Registered Agent, Inc.
+ 2108 N Street, Suite N
+ Sacramento, CA 95816, United States
+